Refund policy
At Mistify Solutions, customer satisfaction is our priority.
We offer a 7-Day Checking Warranty on our products. If you receive a damaged or defective product, you must inform us within 7 days of delivery.
Conditions for Returns:
- The item must be unused and in original packaging.
- All accessories must be included.
- Proof of purchase is required.
We do not accept returns for: - Change of mind.
- Damage caused by misuse.
- Normal wear and tear.
Refund Process: Once we receive and inspect the returned product, we will notify you regarding approval or rejection. Approved refunds will be processed within 5–7 business days.
Shipping charges are non-refundable unless the product was damaged or incorrect.